Service Delivery Manager – EUC
**This requirement strictly demands EUC/DWP Background, applications with DC Ops or any other Background won’t be considered**
Location – HCL Technologies, MIHAN, Nagpur
Requirement –
· 20+ Years of Experience
· IT Management aspects which include Service Management, IT Budgeting, Cost Management, Strategic Initiatives, CXO Level Decision Making, IT Change Management and Vendor Management
· Managed multiple global projects in parallel
· Spearheaded planning & budgeting of IT Infrastructure Operations, control of operational and capital costs, technology implementation, transition and service delivery
· Strong EUC/DWP Background
· Hands-on experience in Service Delivery Management, Service Desk Operations, Multi-location Project Management, Business Continuity Plans, ITIL Process Lifecycle
